Shipping Policy
CamoCrowd.com Shipping Policy
At CamoCrowd.com, we strive to ensure your shopping experience is smooth and your orders are delivered promptly and securely. Please review our shipping policy for important details about how we handle and deliver your orders.
1. Processing Time
- Order Processing: Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
- Order Confirmation: You will receive an email confirmation once your order is placed, and another email with tracking information when your order ships.
- Delays: Processing times may be extended during peak seasons or due to unforeseen circumstances.
2. Shipping Methods and Rates
- Standard Shipping: Most orders are shipped using standard delivery services to provide an affordable option for all customers.
- Expedited Shipping: If expedited shipping is available, it will be shown as an option at checkout.
- Shipping Costs: Shipping rates are calculated based on the shipping method, delivery location, and order size. Any applicable charges will be displayed at checkout.
3. Delivery Times
- Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are as follows:
- Standard Shipping: 7–15 business days
- Expedited Shipping: 3–7 business days
Note: Delivery times may vary due to factors beyond our control, such as customs delays, carrier disruptions, or weather events.
4. Shipping Locations
- Domestic Shipping: We ship to all states within the United States, including Alaska and Hawaii.
- International Shipping: At this time, we do not offer international shipping.
5. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Use the provided tracking number to monitor your order’s status and estimated delivery time through the carrier’s website.
6. Lost, Delayed, or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at support@camocrowd.com, and we will work with the carrier to resolve the issue.
- Delayed Packages: Delivery times may be impacted by external factors. Please allow an additional 5 business days before contacting us for assistance.
- Damaged Items: If your order arrives damaged, please email us within 7 days of delivery at support@camocrowd.com with photos of the damaged item(s) and the packaging.
7. Address Errors
- Please ensure your shipping address is accurate and complete at checkout.
- Orders shipped to incorrect or incomplete addresses provided by the customer may result in additional shipping fees or delays.
8. Shipping Restrictions
- Certain products may be subject to shipping restrictions based on state or federal regulations.
- Any restrictions will be noted on the product page or at checkout.
- *If you provide an apartment address as your ship to destination, this is at your own risk. Camo Crowd will not be liable for loss or theft.
9. Contact Us
If you have questions about your order or need further assistance with shipping, feel free to contact our customer service team:
- Email: support@camocrowd.com
- Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)
